Frequently Asked Questions

We recommend that you read the following responses to common questions about applying to jobs at Halton Region. If you are unable to find what you are looking for, please contact us at HRAccess@halton.ca or (905) 825-6000 ext. 7700.

Searching for a Job

How to search for a job at Halton Region?

All current employment opportunities are posted on Halton Region’s careers website. Select ‘Employment Opportunities’ at the top and click on ‘All Opportunities’ to view all available job postings.

You can use the ‘Search by Jobs’ tab to search within the contents of a job posting by entering keywords that best align with your interest, qualifications and experiences.

Is a candidate profile required to view current employment opportunities at Halton Region?

All jobs posted at Halton Region’s careers website can be viewed without a candidate profile. A candidate profile is only required to submit an application for a job.

Setting up and Managing Job Alerts

How do I set up job alerts about new job openings?

Job alerts can be set up using one of the two ways mentioned below:

  • On the career site, select ‘All Opportunities’ in the Employment Opportunities tab. Enter your preferred keyword(s) in the search tab and select search – this will allow you to preview the job postings that are displayed as a result of the keyword(s). You can modify your keyword(s) as necessary to get the desired results. If no results appear, it may because there are no current jobs that are posted that match the keyword(s) you entered. Enter the number of days on how often you want to be alerted and select the 'Create Alert' button.
  • You can create job alerts by logging into your Candidate Profile and select 'Options' from the top right of the page. Select 'Job Alerts' from the drop down menu and click the 'Create New Job Alert' button. Enter your preferred keyword(s) in the search tab and select search – this will allow you to preview the job postings that are displayed as a result of the keyword(s) you entered. You can modify your keyword(s) as necessary to get the desired results. If no results appear, it may because there are no current jobs that are posted that match the keyword(s) you entered. Enter the number of days on how often you want to be alerted and select the 'Create Alert' button.

You will then start receiving emails that alert you whenever a new job matching your keyword is posted.

How do I delete my job alerts?

To delete your job alerts, sign into your ‘Candidate Profile’.  Select 'Options' from the top right of the page and select 'Job Alerts' from the drop down menu. Select the job alert you want to delete and click on the trashcan icon under the 'Actions' column.

Applying for a Job

What is the best way to apply for a position at Halton Region?

Applications are accepted only through the Halton Region’s career site.

All applicants are required to create a candidate profile to apply for any job available at Halton Region. Once you have created your candidate profile, you only need to login to apply.

How do I create a Candidate Profile?

Select the option ‘My Candidate Profile’ at the top right to begin. Select ‘Create an account’ and complete the login details, accept the ‘Terms of Use’ and select the ‘Create Account’ button.

A one-time password will be emailed to the login email address. Use the password to verify your email address. Once the password is entered, you will be redirected to the ‘Candidate Profile’ that consists of multiple sections. Complete your profile by entering details in each section and upload your resume. Once all sections are complete and you have uploaded your resume, click on the ‘Save’ button at the bottom.

How do I change my password?

To change your password, login to your Candidate Profile, click ‘Options’ and select ‘Settings’ from the drop down menu. Enter new password and select 'Change Password' button on the bottom left.

How do I update my Candidate Profile?

To update your candidate profile, sign-in to your ‘Candidate Profile’ and expand the sections where you want to update your information. Update your information. You may also upload your resume. When finished, click ‘Save’ at the bottom.

How do I delete my Candidate Profile?

To delete your candidate profile, login to your ‘Candidate Profile’ and click ‘Options’. Select ‘Settings’ from the drop down menu and click ‘Delete Profile’ button at the bottom right.

How do I reset a forgotten password?

On the careers site, click on ‘My Candidate Profile’ which will take you to the ‘Career Opportunities: Sign In’ page. Select ‘Forgot Password’.

Instructions to reset your password will be sent to your email address.

The one-time password was not received/expired? What do I do?

Please check your junk/spam email if you do not receive the one-time password.

The password expires after ten minutes. If you are unable to use the password within the allocated time, please enter your email address again in the 'Create Account' section.

How do I apply for a job?

Once you have found a job that aligns with your interest and career goals, click the job title to view the job description. Carefully read the details of the position, especially the preferred background required, before applying.

Navigate to the top right of the screen of the job posting and select the ‘Apply Now’ button. This will redirect you to your candidate profile page. Please update your candidate profile, if need be. Respond to any job specific questions that may appear on the screen. You will then be required to acknowledge the ‘Statement of Agreement’. Once that is complete, you can either save your application to complete later or simply apply.

Can applications be submitted for more than one job at the same time?

Yes, you can apply for multiple openings.

What is the process for former Halton Region employees?

The application process for a former Halton Region employee is the same as for external candidates.

Can I apply to a job with a different resume or cover letter?

If you decide to upload a resume or cover letter different from your profile resume, the new resume/cover will be attached to that application and the new documents will replace the resume and/or cover letter in your profile.

I missed the deadline to apply, but I would still like to have my application included. Is there anything I can do?

Applications must be received by 11:59 pm on the closing date and late applications are not usually accepted.

How do I know my application has been received?

When you apply online, you provide Halton Region with an e-mail address. You will receive an e-mail that you have successfully applied online.

Alternatively, you can log in to your candidate profile and view the jobs that you have applied to in the 'Jobs Applied' section. However, only those candidates invited to continue in the recruitment process will be contacted.

How will I be contacted?

We appreciate all applications however only those selected to advance in the selection process will be contacted. You will primarily be contacted by email. Please check your email including junk/spam email folders regularly. We communicate with applicants primarily through email. On your candidate profile, please include an email address that is checked regularly, including junk/spam mail folder. Please note that the emails are time sensitive (i.e. testing and interview bookings). If we do not hear back; we will assume that you are no longer interested in the job.

My email address has changed after I submitted my application. How do I update my email address?

If your email address has changed after you have submitted your application, please make the necessary changes on your Candidate Profile and application. If you are in the recruitment process for a role, please contact your contact person or HRAccess at HRAccess@halton.ca or (905) 825-6000 ext. 7700 who will help to ensure that your contact information is updated.

Please note that if we send testing/interviewing invitations or offer letters and do not hear back from you we will assume that you are no longer interested in the job.

How do I view the status of my application?

To view the status of your application, login to your Candidate Profile and expand the 'Jobs Applied' section. The Jobs Applied section will display all positions that you have applied to, along with the status of each application.

How do I view my application after I have submitted it?

To view your application, login to your Candidate Profile and expand the 'Jobs Applied' section. Select the tile of the application and click the job title. This will display the job application; you may expand the sections to view your application.

How do I withdraw my application?

To withdraw your application, login to your Candidate Profile and expand the 'Jobs Applied' section. Select the tile of the application and click the job title. Click the ‘Withdraw Application’ button at the bottom right to withdraw your application.

I did not finish my application. How can I complete it?

To complete a saved application, login to your Candidate Profile and expand the ‘Saved Applications’ section. Select the tile of the application and click the job title. This will display the job application; you may expand the sections to complete and/or update your application.

You can do this through the candidate dashboard in your online profile. In the 'Actions' column, you'll see a 'Continue Application' button next to all jobs in which you have an incomplete application. Clicking this button allows you to continue your application from where you left off. Click the ‘Apply’ button at the bottom left to submit your application. You can also save your updates by clicking the ‘Save’ button at the bottom left of the screen.

Scheduling and Managing Interviews

I have received an interview invitation. How do accept an interview time slot?

You can select a suitable time for interview using one of the following two ways:

  • To accept an interview time slot, click the link in the email you received. Click ‘Select’ on the section next to the position that you are being invited for the interview. From the open slots, select the time that suits you best.
  • You can also accept an interview time slot by signing into your Candidate Profile and click 'Options' at the top right of the page and select ‘My Interviews’. Click 'Select' next to the position that you are being invited for the interview. From the open slots, select the time that suits you best.

Note: Interviews are scheduled on a first come, first serve basis. All interviews times are in Eastern Standard Time. Please ensure the time zone on your device used to book the interview is set to Eastern Standard Time. The 'My Interview Tab' will only appear if you are invited to an interview.

How do I decline an interview invitation?

You can decline an interview using one of the following two ways:

  • Click the link in the email you received. Click ‘Decline’ on the section next to the position that you are being invited for the interview. Enter a reason for declining the interview in the 'Add a Note' field and select the 'Decline Interview' button.
  • You can also decline an interview time slot by signing into your Candidate Profile and click 'Options' at the top right of the page and select 'My Interviews'. Click ‘Decline’ next to the position that you are being invited for the interview. Enter a reason for declining the interview in the 'Add a Note' field and select the 'Decline Interview' button.

How do I contact the organizer if I have any questions or to provide an alternative time slot?

There are two ways to contact the organizer of the interview:

  • You can respond to the email you received with the interview invitation.
  • You can sign into your Candidate Profile and click 'Options' at the top right of the page. Select 'My Interviews' (note this option will only appear if you are being invited to an interview). Click the name of the person listed under 'Your Contact' and an email window will appear that you will enable you to an email send directly to the interview organizer.

How do I reschedule an interview time slot?

A booked interview time slot can be rescheduled by signing into your Candidate Profile, then clicking Options at the top right of the page and Selecting ‘My Interviews’. This will display all upcoming and previous interviews. Navigate to the interview that you would like to reschedule. If an alternative time slot is available for that interview, the option Reschedule will be available next to the interview that you want to reschedule. Click on ‘Reschedule’ and select one of the available time slots and select Book Interview.
 
If no alternatives interview time slots are available, the option to reschedule would not be available. Please use the on the ‘Your Contact’ option at the bottom of the interview tile to email the interview organizer who should be able to assist with rescheduling the interview.

How will I be contacted if I am selected for an interview?

We communicate with applicants primarily through email. On your candidate profile, please include an email address that is checked regularly, including junk/spam mail folder. Please note that the emails are time sensitive (i.e. testing and interview bookings). If we do not hear back; we will assume that you are no longer interested in the job.

Requesting Accommodation

How do I make an accommodation request?

We are committed to provide accommodation to people with disabilities in accordance with the Ontario Human Rights Code.

If you are selected to advance in the recruitment process and require an accommodation, tell the contact person the arrangements that you need and we will do our best to accommodate you.

Setting up and Managing Job Alerts

How to search for a job at Halton Region?

All current employment opportunities are posted on Halton Region’s careers website. Select ‘Employment Opportunities’ at the top and click on ‘All Opportunities’ to view all available job postings.

You can use the ‘Search by Jobs’ tab to search within the contents of a job posting by entering keywords that best align with your interest, qualifications and experiences.

Is a candidate profile required to view current employment opportunities at Halton Region?

All jobs posted at Halton Region’s careers website can be viewed without a candidate profile. A candidate profile is only required to submit an application for a job.

What is the best way to apply for a position at Halton Region?

Applications are accepted only through the Halton Region’s career site.

All applicants are required to create a candidate profile to apply for any job available at Halton Region. Once you have created your candidate profile, you only need to login to apply.

How do I create a Candidate Profile?

Select the option ‘My Candidate Profile’ at the top right to begin. Select ‘Create an account’ and complete the login details, accept the ‘Terms of Use’ and select the ‘Create Account’ button.

A one-time password will be emailed to the login email address. Use the password to verify your email address. Once the password is entered, you will be redirected to the ‘Candidate Profile’ that consists of multiple sections. Complete your profile by entering details in each section and upload your resume. Once all sections are complete and you have uploaded your resume, click on the ‘Save’ button at the bottom.

How do I change my password?

To change your password, login to your Candidate Profile, click ‘Options’ and select ‘Settings’ from the drop down menu. Enter new password and select 'Change Password' button on the bottom left.

How do I update my Candidate Profile?

To update your candidate profile, sign-in to your ‘Candidate Profile’ and expand the sections where you want to update your information. Update your information. You may also upload your resume. When finished, click ‘Save’ at the bottom.

How do I delete my Candidate Profile?

To delete your candidate profile, login to your ‘Candidate Profile’ and click ‘Options’. Select ‘Settings’ from the drop down menu and click ‘Delete Profile’ button at the bottom right.

How do I reset a forgotten password?

On the careers site, click on ‘My Candidate Profile’ which will take you to the ‘Career Opportunities: Sign In’ page. Select ‘Forgot Password’.

Instructions to reset your password will be sent to your email address.

The one-time password was not received/expired? What do I do?

Please check your junk/spam email if you do not receive the one-time password.

The password expires after ten minutes. If you are unable to use the password within the allocated time, please enter your email address again in the 'Create Account' section.

How do I apply for a job?

Once you have found a job that aligns with your interest and career goals, click the job title to view the job description. Carefully read the details of the position, especially the preferred background required, before applying.

Navigate to the top right of the screen of the job posting and select the ‘Apply Now’ button. This will redirect you to your candidate profile page. Please update your candidate profile, if need be. Respond to any job specific questions that may appear on the screen. You will then be required to acknowledge the ‘Statement of Agreement’. Once that is complete, you can either save your application to complete later or simply apply.

Can applications be submitted for more than one job at the same time?

Yes, you can apply for multiple openings.

What is the process for former Halton Region employees?

The application process for a former Halton Region employee is the same as for external candidates.

Can I apply to a job with a different resume or cover letter?

If you decide to upload a resume or cover letter different from your profile resume, the new resume/cover will be attached to that application and the new documents will replace the resume and/or cover letter in your profile.

I missed the deadline to apply, but I would still like to have my application included. Is there anything I can do?

Applications must be received by 11:59 pm on the closing date and late applications are not usually accepted.

How do I set up job alerts about new job openings?

Job alerts can be set up using one of the two ways mentioned below:

  1. On the career site, select ‘All Opportunities’ in the Employment Opportunities tab. Enter your preferred keyword(s) in the search tab and select search – this will allow you to preview the job postings that are displayed as a result of the keyword(s). You can modify your keyword(s) as necessary to get the desired results. If no results appear, it may because there are no current jobs that are posted that match the keyword(s) you entered. Enter the number of days on how often you want to be alerted and select the 'Create Alert' button.
  2. You can create job alerts by logging into your Candidate Profile and select 'Options' from the top right of the page. Select 'Job Alerts' from the drop down menu and click the 'Create New Job Alert' button. Enter your preferred keyword(s) in the search tab and select search – this will allow you to preview the job postings that are displayed as a result of the keyword(s) you entered. You can modify your keyword(s) as necessary to get the desired results. If no results appear, it may because there are no current jobs that are posted that match the keyword(s) you entered. Enter the number of days on how often you want to be alerted and select the 'Create Alert' button.

You will then start receiving emails that alert you whenever a new job matching your keyword is posted.

How do I delete my job alerts?

To delete your job alerts, sign into your ‘Candidate Profile’.  Select 'Options' from the top right of the page and select 'Job Alerts' from the drop down menu. Select the job alert you want to delete and click on the trashcan icon under the 'Actions' column.

How do I know my application has been received?

When you apply online, you provide Halton Region with an e-mail address. You will receive an e-mail that you have successfully applied online.

Alternatively, you can log in to your candidate profile and view the jobs that you have applied to in the 'Jobs Applied' section. However, only those candidates invited to continue in the recruitment process will be contacted.

How will I be contacted?

We appreciate all applications however only those selected to advance in the selection process will be contacted. You will primarily be contacted by email. Please check your email including junk/spam email folders regularly.

How do I check the status of my application?

To check the status of your application, log in to your candidate profile, scroll down to the 'Jobs Applied' section, and expand the section to view all your applications and their status.

I have received an interview invitation. How do accept an interview time slot?

You can select a suitable time for interview using one of the following two ways:

  1. To accept an interview time slot, click the link in the email you received. Click ‘Select’ on the section next to the position that you are being invited for the interview. From the open slots, select the time that suits you best.
  2. You can also accept an interview time slot by signing into your Candidate Profile and click 'Options' at the top right of the page and select ‘My Interviews’. Click 'Select' next to the position that you are being invited for the interview. From the open slots, select the time that suits you best.

Note: Interviews are scheduled on a first come, first serve basis. All interviews times are in Eastern Standard Time. Please ensure the time zone on your device used to book the interview is set to Eastern Standard Time. The 'My Interview Tab' will only appear if you are invited to an interview.

How do I decline an interview invitation?

You can decline an interview using one of the following two ways:

  1. Click the link in the email you received. Click ‘Decline’ on the section next to the position that you are being invited for the interview. Enter a reason for declining the interview in the 'Add a Note' field and select the 'Decline Interview' button.
  2. You can also decline an interview time slot by signing into your Candidate Profile and click 'Options' at the top right of the page and select 'My Interviews'. Click ‘Decline’ next to the position that you are being invited for the interview. Enter a reason for declining the interview in the 'Add a Note' field and select the 'Decline Interview' button.

How do I contact the organizer if I have any questions or to provide an alternative time slot?

There are two ways to contact the organizer of the interview:

  1. You can respond to the email you received with the interview invitation.
  2. You can sign into your Candidate Profile and click 'Options' at the top right of the page. Select 'My Interviews' (note this option will only appear if you are being invited to an interview). Click the name of the person listed under 'Your Contact' and an email window will appear that you will enable you to an email send directly to the interview organizer.

How do I reschedule an interview time slot?

A booked interview time slot can be rescheduled by signing into your Candidate Profile, then clicking Options at the top right of the page and Selecting ‘My Interviews’. This will display all upcoming and previous interviews. Navigate to the interview that you would like to reschedule. If an alternative time slot is available for that interview, the option Reschedule will be available next to the interview that you want to reschedule. Click on ‘Reschedule’ and select one of the available time slots and select Book Interview.
 
If no alternatives interview time slots are available, the option to reschedule would not be available. Please use the on the ‘Your Contact’ option at the bottom of the interview tile to email the interview organizer who should be able to assist with rescheduling the interview.

How will I be contacted if I am selected for an interview?

We communicate with applicants primarily through email. On your candidate profile, please include an email address that is checked regularly, including junk/spam mail folder. Please note that the emails are time sensitive (i.e. testing and interview bookings). If we do not hear back; we will assume that you are no longer interested in the job.

My email address has changed after I submitted my application. How do I update my email address?

If your email address has changed after you have submitted your application, please make the necessary changes on your Candidate Profile and application. If you are in the recruitment process for a role, please contact your contact person or HRAccess at HRAccess@halton.ca or (905) 825-6000 ext. 7700 who will help to ensure that your contact information is updated.

Please note that if we send testing/interviewing invitations or offer letters and do not hear back from you we will assume that you are no longer interested in the job.

How do I view the status of my application?

To view the status of your application, login to your Candidate Profile and expand the 'Jobs Applied' section. The Jobs Applied section will display all positions that you have applied to, along with the status of each application.

How do I view my application after I have submitted it?

To view your application, login to your Candidate Profile and expand the 'Jobs Applied' section. Select the tile of the application and click the job title. This will display the job application; you may expand the sections to view your application.

How do I withdraw my application?

To withdraw your application, login to your Candidate Profile and expand the 'Jobs Applied' section. Select the tile of the application and click the job title. Click the ‘Withdraw Application’ button at the bottom right to withdraw your application.

I did not finish my application. How can I complete it?

To complete a saved application, login to your Candidate Profile and expand the ‘Saved Applications’ section. Select the tile of the application and click the job title. This will display the job application; you may expand the sections to complete and/or update your application.

You can do this through the candidate dashboard in your online profile. In the 'Actions' column, you'll see a 'Continue Application' button next to all jobs in which you have an incomplete application. Clicking this button allows you to continue your application from where you left off. Click the ‘Apply’ button at the bottom left to submit your application. You can also save your updates by clicking the ‘Save’ button at the bottom left of the screen.

How do I make an accommodation request?

We are committed to provide accommodation to people with disabilities in accordance with the Ontario Human Rights Code.

If you are selected to advance in the recruitment process and require an accommodation, tell the contact person the arrangements that you need and we will do our best to accommodate you.

 

Internal Employees ONLY

How can I view job postings?

Internal employees are able to view all postings through SuccessFactors - Careers. Access ‘SuccessFactors’ through the icon on your desktop or through the ‘View Jobs for Current Employees’ link on the careers website. 

On the ‘SuccessFactors’ landing page, Click on ‘Home’ at the top and select ‘Careers’. This will display the ‘Search for Openings’ page. Select ‘Search Jobs’ at the bottom to view all jobs. 

You may also refine your search based on your interests using the multiple Search options available on this page. 

I am an employee at the Region, do I have to create my profile?

Applications from current employees of the Region are only accepted through Success Factors – Careers. Please login to ‘SuccessFactors’ and complete your profile in the Careers tab.

  • If you are connected to Halton network, you can click on ‘SuccessFactors’ icon from your desktop and you will be logged in through single sign on.
  • If you are using your personal computer/ mobile device, you have to login to SuccessFactors by entering your Halton email and network account password.

Will my current supervisor be able to see my application or know that I have applied to another role at the Region?

Only the hiring manager for the job you have applied to is able to see your application.

Should I inform my current supervisor if I have applied to another role at the Region?

Employees are encouraged to inform their supervisor of their intent to apply for another position with the Region.