Summer Student - Web Content & Technical Support Assistant
Halton Region is committed to fostering a diverse, inclusive, and equitable workplace that reflects the communities we serve. We value, welcome and respect the unique perspectives and contributions of all individuals. We encourage applications from Indigenous Peoples (First Nation, Métis, Inuit), Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQ+ community. Accommodations are available at any point upon request for candidates participating in the selection process.
As a summer student at Halton, you will gain the experience you need to build a bright future by working alongside experts in their field.
As an employer of choice, Halton Region recognizes the many benefits of hybrid work arrangements including flexibility and better work-life balance for our employees. This position is eligible for our Hybrid Work Program.
Posting ID: 4045
Department: Digital & Information Services
Division: Digital Services & Data Management
Pay Range:
1st Term - $20.11
2nd Term - $21.12
3rd Term - $22.17
4th Term - $23.28
Job Type: Student
Contract Duration: May 5, 2025 to August 29, 2025
Hours of Work: 35 hours per week
Work Location: Halton Regional Centre - 1151 Bronte Road, Oakville (Office of the Chair)
Employee Group: OCT
Posting Date: March 25, 2025
Application Deadline: April 8, 2025
To be eligible to apply for a summer student position, you must meet the following criteria:
- Legally entitled to work in Canada as a student.
- In possession of a Social Insurance Number (card) at time of hire.
- Currently enrolled in a post-secondary educational institution on a full-time basis and returning to school in the fall of 2025.
Job Summary
We are seeking a motivated and detail-oriented summer student to assist with website content migration and provide technical support for our Salesforce team. As part of the website upgrade project team, the summer student will manually rebuild content using widgets and features available in Kentico 13. Additionally, support the technical team with basic development tasks, quality assurance, and technical documentation related to our Salesforce implementation.
Duties & Responsibilities
- Review and assess unstructured (HTML 4 and 5) content pages on the existing Kentico 12 platform.
- Recreate Kentico 12 content pages in Kentico 13 without using HTML by applying provided templates, widgets, and features.
- Ensure accuracy, consistency, and adherence to branding and accessibility standards, as well as proper application of basic search engine optimization.
- Collaborate with team members to resolve issues or clarify requirements.
- Conduct quality assurance checks to confirm proper functionality and display of content.
- Maintain focus on completing assigned lists of pages and documenting progress, questions, or differences between the old and new versions of content.
- Assist in reviewing, testing, and troubleshooting Salesforce applications and features.
- Support quality assurance efforts, including identifying and reporting defects.
- Assist in creating and maintaining technical documentation, including process workflows, test cases, and user guides.
- Work with developers to validate system functionality and ensure data integrity.
- Support minor configuration tasks in Salesforce under supervision.
Skills & Qualifications
- Currently enrolled in a Computer Science, Information Technology, Web Development, or a related program.
- Basic knowledge of HTML, CSS, and an understanding of web development principles.
- Familiarity with content management systems (experience with Kentico is an asset but not required; training will be provided).
- Familiarity with Customer Relationship Management (Salesforce) is an asset but not required.
- Understanding of software development concepts and programming basics (e.g., JavaScript, Python, or Apex is an asset).
- Knowledge of quality assurance techniques and testing methodologies.
- Ability to write clear and concise technical documentation.
- Strong problem-solving skills and attention to detail.
- Good organizational and time management skills to meet project deadlines.
- Familiarity with search engine optimization (SEO) and user experience (UX) design principles is an asset.
Important information about your application:
- In accordance with requirements in Ontario Regulation 191/11 – Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require.
- Please submit your application online. We will accommodate individual needs for applicants with disabilities and others who are not able to apply online. If you experience any issues with submitting your application, please contact HR Access at 905-825-6000 extension 7700.
- Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting.
- We encourage applications from all qualified individuals; however, only those under consideration will be contacted.
- Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment.
- If selected for an interview, you will be contacted by email and/or phone. Please ensure the contact information provided on your resume is up to date and that you check your email and voicemail regularly.
Halton Region serves more than 650,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to delivering high quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community.
