Apply now »

Systems Analyst

Halton Region is committed to fostering a diverse, inclusive, and equitable workplace that reflects the communities we serve. We value, welcome and respect the unique perspectives and contributions of all individuals. We encourage applications from Indigenous Peoples (First Nation, Métis, Inuit), Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQ+ community. Accommodations are available at any point upon request for candidates participating in the selection process.

 

Through our digital strategy, the Region will deliver on its mission to be a Digital First organization, committed to delivering modern, accessible, high quality digital services to the residents of Halton and our employees.

 

Through collaboration, innovation, digital and information decision-making models, accountability, and partnerships, Halton Region aims to build a strong digital culture. There is no better time to join Halton Region.

 

As an employer of choice, working for Halton Region offer many great rewards:

  • Defined benefit pension plan (OMERS).
  • Comprehensive compensation and benefits package.
  • Employee Recognition Program.
  • Supportive culture with ongoing wellness program promoting health, fitness and well-being.
  • As an employer of choice, Halton Region recognizes the many benefits of hybrid work arrangements, including flexibility and improved work-life balance for our employees. This position is eligible for the Hybrid Work Program, with a minimum requirement of three (3) days per week onsite.

 

Posting ID: 5185
Department: Digital & Information Services
Division: Digital Operations
Pay Range: $87,866 - $109,823
Job Type: Permanent
Hours of Work: 35 hours per week
Work Location:  Halton Regional Centre - 1151 Bronte Road, Oakville
Employee Group: OCT
Vacancy Status: This posting is for an existing vacancy
Posting Date: May 20, 2026
Application Deadline: June 3, 2026

 

Please be advised that the results of this competition may be used to fill subsequent vacancies of the same position within the next 18 months. 

 

 

Job Summary

Reporting to the Supervisor of App Support, this position is responsible for providing end user support for multiple systems, reviewing, planning and executing software upgrades in order to maintain a state of good repair, maintaining comprehensive documentation as well as working collaboratively with implementation teams to onboard new software to support.

Duties & Responsibilities

  • Provide second level application support for existing software applications including systems upgrade planning and execution change control.
  • Administer and maintain assigned application portfolio and maintain application inventory and lifecycle to ensure a state of good repair.
  • Implement small-scale information systems including software acquisition, hardware sizing, software installation, systems testing, documentation and training.
  • Participate in solution evaluation and recommendation including the development of user requirements, analysis, design and process and data modeling.
  • Advise on policy and procedure changes as they relate to the implementation of information technology.
  • Liaise and collaborate with vendor support, IT groups and clients to resolve business application issues.
  • Participate in the creation and maintenance of system and support documentation for supported applications and applicable support processes
  • Maintain comprehensive application documentation.
  • Perform other duties as assigned.

Skills & Qualifications

Essential

  • Degree or diploma in Computer Science or related field and a minimum of three (3) years of relevant working experience.
  • Experience supporting both commercially purchased applications either on premise or through cloud technologies as well as internally developed applications.
  • Excellent oral written and presentation skills.
  • Combination of education and experience will be considered.

 

Preferred

  • Knowledge of administration and system integration using Windows 11, Microsoft 365, Intune, SharePoint and SQL server.
  • Working knowledge of SAP, Salesforce, Infor Public Sector and Yardi.
  • Familiarity with ITIL methodologies and implementations.

Working/ Employment Conditions

Working Conditions

  • Flexibility in working hours will be required as there is a rotational standby technical support on a twenty-four (24) hour by seven (7) day basis.

Important information about your application:

  • In accordance with requirements in Ontario Regulation 191/11 – Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process.  If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require.  
  • Please submit your application online. We will accommodate individual needs for applicants with disabilities and others who are not able to apply online. If you experience any issues with submitting your application, please contact HR Access at 905-825-6000 extension 7700.  
  • Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting.
  • We encourage applications from all qualified individuals; however, only those under consideration will be contacted.
  • Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment.
  • If selected for an interview, you will be contacted by email and/or phone. Please ensure the contact information provided on your resume is up to date and that you check your email and voicemail regularly.

 

Halton Region serves more than 650,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to delivering high-quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions. As an employee, you will be part of a progressive, service-focused, and award-winning employer with a diverse and inclusive work environment.

 

Apply now »