Program Coordinator (Water & Wastewater System Services)
Halton Region is committed to fostering a diverse, inclusive, and equitable workplace that reflects the communities we serve. We value, welcome and respect the unique perspectives and contributions of all individuals. We encourage applications from Indigenous Peoples (First Nation, Métis, Inuit), Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQ+ community. Accommodations are available at any point upon request for candidates participating in the selection process.
If you are looking for a role where you can lead a team towards the delivery of municipal infrastructure projects for the residents of Halton, we want to hear from you. Over the next 10 years, the Region will be investing over $5 billion in transportation, water and wastewater infrastructure. We are committed to delivering high quality infrastructure for the residents, businesses and visitors to Halton Region, and are looking for dedicated, forward thinking and enthusiastic individuals to join our Public Works team!
As an employer of choice, Halton Region recognizes the many benefits of hybrid work arrangements including flexibility and better work-life balance for our employees. This position is eligible for our Hybrid Work Program.
Posting ID: 4318
Department: Public Works
Division: Water & Wastewater System Services
Pay Range: $85,726 - $107,145
Job Type: Temporary > 1 year
Contract Duration: 18 months
Hours of Work: 35 hours per week
Work Location: 1151 Bronte Road, Oakville, Ontario
Employee Group: OCT
Posting Date: July 4, 2025
Application Deadline: July 18, 2025
Please be advised that the results of this competition may be used to fill subsequent vacancies of the same position within the next 18 months.
If this position becomes eligible to be filled permanently, the successful candidate from this competition may be appointed to the role.
If you’re enthusiastic about the opportunity to work with Halton Region but don’t meet every qualification listed, we still encourage you to apply! This position may be eligible for an underfill opportunity for candidates who do not meet every qualification. We’re always on the lookout for exceptional talent to join our team!
Job Summary
Provides technical expertise and leads in the delivery of the proactive and reactive Water Meter Program with a focus on monitoring and optimizing water meter accuracy to maximize Halton’s water revenues to its full potential, reduce non-revenue water, and maintain customer service excellence.
Duties & Responsibilities
- Manage multiple contracts, projects, contractors and consultants in the delivery of Halton’s water meter program and work closely with external project managers to monitor project schedules, deliverables and budgets.
- Analyze Halton’s water meter population to determine proactive replacement and maintenance cycles including reviewing complex commercial surveys and plumbing situations to match meter type to property use and to determine cost/benefits of recommending maintenance vs. replacement.
- Monitor, analyze and report on meter asset accuracies and water reading & billing fluctuations to recommend changes and adjustments to Halton’s water meter programs.
- Liaise with Finance in equating meter maintenance activities and replacement strategies to minimize revenue fluctuations and investigating/ troubleshooting irregularities with customer accounts.
- Oversee Contractors and Consultants retained to assist with meter maintenance and replacement activities.
- Educate and communicate Halton’s water meter program to both residential & commercial/industrial/ institutional customers.
- Respond to escalated or sensitive issues related to ensuring customer’s water meters are installed to Halton’s standards, giving Halton access to water meters on private property, or plumbing issues.
- Participate and provide expertise in implementing new meter technologies by researching and investigating current and emerging market trends. Assist in implementation of new water meter technologies by recommending strategic solutions and executing program delivery.
- Lead office administration staff and direct field personnel in the issuing and completion of water meter work orders and communication of completed work to local Hydro authorities.
Skills & Qualifications
- Post-secondary degree or diploma.
- Minimum of three to five (3-5) years related experience.
- Knowledgeable in water meters and reading technologies including installation, testing, repair and maintenance of small and large water meters and complex plumbing situations.
- Possess superior program planning, project management, customer service skills, communication skills, effective time management and resource management skills in order to ensure timely completion of assignments and delivery of programs.
- Knowledge of the Ontario Safe Drinking Water Act, Municipal Clean Water Act, Ontario Building Code, Plumbing Code, American Water Works Association (AWWA) Standards, Region of Halton Water Meter Standards, and Water By-laws.
- Proficiency with MS Office, and Computerized Maintenance Management Systems (CMMS)
- Engineering Technologist Diploma (C.E.T) and/or Project Management Professional (PMP) designation.
- Meter Installer Certificate.
Working/ Employment Conditions
Working Conditions
- Travel between sites within and occasionally outside Halton Region is required. Must provide own transportation.
- Flexibility in working hours will be required; occasional work outside of regular office hours may be required.
Employment Conditions
- Current (obtained within the past six (6) months), original and acceptable Criminal Records Check, by the first day of employment.
- The incumbent will be required to provide a copy of their driver’s license by their first day of employment.
Important information about your application:
- In accordance with requirements in Ontario Regulation 191/11 – Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require.
- Please submit your application online. We will accommodate individual needs for applicants with disabilities and others who are not able to apply online. If you experience any issues with submitting your application, please contact HR Access at 905-825-6000 extension 7700.
- Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting.
- We encourage applications from all qualified individuals; however, only those under consideration will be contacted.
- Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment.
- If selected for an interview, you will be contacted by email and/or phone. Please ensure the contact information provided on your resume is up to date and that you check your email and voicemail regularly.
Halton Region serves more than 624,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to the delivery of high quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions. As an employee, you will be part of a progressive, service focused and award winning employer with a diverse and inclusive work environment.
