Program Assistant - Community Paramedic Services
Halton Region is committed to fostering a diverse, inclusive, and equitable workplace that reflects the communities we serve. We value, welcome and respect the unique perspectives and contributions of all individuals. We encourage applications from Indigenous Peoples (First Nation, Métis, Inuit), Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQ+ community. Accommodations are available at any point upon request for candidates participating in the selection process.
As an employer of choice, Halton Region recognizes the many benefits of hybrid work arrangements including flexibility and better work-life balance for our employees. This position is eligible for our Hybrid Work Program.
Posting ID: 3936
Department: Health
Division: Paramedic Services
Pay Range: $31.57 - $39.47
Job Type: Contract < 1 Year
Contract Duration: 12 months
Hours of Work: 35 hours per week
Work Location: Woodlands Operation Centre - 1179 Bronte Road, Oakville
Employee Group: OCT
Posting Date: February 3, 2025
Application Deadline: February 17, 2025
Please be advised that the results of this competition may be used to fill subsequent vacancies of the same position within the next 18 months. If this position becomes eligible to be filled permanently, the successful candidate from this competition may be appointed to the role.
If you’re enthusiastic about the opportunity to work with Halton Region but don’t meet every qualification listed, we still encourage you to apply! This position may be eligible for an underfill opportunity for candidates who do not meet every qualification. We’re always on the lookout for exceptional talent to join our team!
Job Summary
Reporting to the Deputy Chief/Manager, Program Development and Quality Improvement, this position provides administrative support to enable community paramedics to provide services to residents in the community.
Duties & Responsibilities
- Provide administrative support and coordination to the Community Paramedicine for Long-Term Care program.
- Manage incoming referrals received from various sources.
- Screen clients for eligibility, create and manage client profiles and book onboarding.
- Maintain, monitor and provide updates on client status.
- Enter information accurately and efficiently into databases.
- Organize and manage various documents and files from multiple sources.
- Compile data from multiple sources to prepare various reports and statistical reports for internal parties and the Ministry of Long-Term Care.
- Distribution, collection, uploading and reporting for client surveys.
- Gather data to submit for remote patient monitoring program monthly invoices.
- Order program supplies and prepare meeting agendas and minutes.
- Arrange maintenance and repairs for program vehicles.
- Function as part of administrative team by providing support and back up as required.
- Assist with organization of annual Community Paramedic vaccine clinics, as well as coordinating and scheduling community vaccinations for homebound residents.
- Perform other duties as assigned.
Skills & Qualifications
- Post-secondary education in office administration or equivalent.
- At least three (3) years of administrative experience.
- Experience working in a medical administrative role with strong knowledge of the healthcare system.
- Advanced computer skills with excellent knowledge of Microsoft Office including Teams, Excel, Word, Outlook, and Adobe.
- Strong communication skills (both oral and written), along with interpersonal skills, and excellent customer service skills particularly with the older adult population.
- Excellent administrative and organizational skills, the ability to plan, prioritize, multi-task and meet deadlines.
- Experience in minute taking and computer databases.
- An equivalent combination of education and experience or demonstrated knowledge and experience will be accepted.
Working/ Employment Conditions
Employment Conditions
- Current (obtained within the past six (6) months), original and acceptable Criminal Records Check with Vulnerable Sector Screen, by the first day of employment.
Important information about your application:
- In accordance with requirements in Ontario Regulation 191/11 – Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require.
- Please submit your application online. We will accommodate individual needs for applicants with disabilities and others who are not able to apply online. If you experience any issues with submitting your application, please contact HR Access at 905-825-6000 extension 7700.
- Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting.
- We encourage applications from all qualified individuals; however, only those under consideration will be contacted.
- Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment.
- If selected for an interview, you will be contacted by email and/or phone. Please ensure the contact information provided on your resume is up to date and that you check your email and voicemail regularly.
Halton Region serves more than 650,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to delivering high quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions. As an employee, you will be part of a progressive, service focused and award winning employer with a diverse and inclusive work environment.
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