Decision Support Analyst
Halton Region is committed to fostering a diverse, inclusive, and equitable workplace that reflects the communities we serve. We value, welcome and respect the unique perspectives and contributions of all individuals. We encourage applications from Indigenous Peoples (First Nation, Métis, Inuit), Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQ+ community. Accommodations are available at any point upon request for candidates participating in the selection process.
You make a positive difference in people’s lives because you provide high quality customer centered services. You operate within a highly ethical environment and will be accountable for going the extra mile, listening to your customers, creatively meeting needs and always being respectful to those you serve. As a result, you will be part of a qualified and strategic team recognized widely for caring, excellence, integrity, inclusiveness and flexibility.
As an employer of choice, Halton Region recognizes the many benefits of hybrid work arrangements, including flexibility and improved work-life balance for our employees. This position is eligible for the Hybrid Work Program, with a minimum requirement of three (3) days per week onsite.
Posting ID: 5110
Department: Social & Community Services
Division: Human Services Planning & Program Support
Pay Range: $87,866 - $109,823
Job Type: Contract > 1 Year
Contract Duration: up to 15 months
Hours of Work: 35 hours per week
Work Location: Halton Regional Centre - 1151 Bronte Road, Oakville
Employee Group: OCT
Vacancy Status: This posting is for an existing vacancy.
Posting Date: April 21, 2026
Application Deadline: May 4, 2026
Please be advised that the results of this competition may be used to fill subsequent vacancies of the same position within the next 18 months.
If this position becomes eligible to be filled permanently, the successful candidate from this competition may be appointed to the role.
If you’re enthusiastic about the opportunity to work with Halton Region but don’t meet every qualification listed, we still encourage you to apply! This position may be eligible for an underfill opportunity for candidates who do not meet every qualification. We’re always on the lookout for exceptional talent to join our team!
Job Summary
Reporting to the Decision Support Advisor, the Decision Support Analyst will work across the department to provide a range of supports to strengthen the capacity of the Social and Community Services Department to plan and deliver a wide array of programs and strategic initiatives. This includes activities such as data analysis, program planning and evaluation, policy analysis, research, project management, quality improvement, stakeholder engagement, decision support, knowledge mobilization and information management. The Decision Support Analyst will support key initiatives such as Community Safety and Well-being (CSWB) planning activities and human service initiatives and priority projects.
Duties & Responsibilities
- Provides decision and data support to Halton’s CSWB planning model and key departmental initiatives.
- Analyze and interpret data from a wide variety of data sources (Statistics Canada, Survey Data, Program Data) using statistical analysis and software.
- Support data management and analysis to inform human service planning including data compilation from internal and external sources, managing data quality, and using data visualization to convey results and identify priority issues.
- Translate complex, technical information about human services issues into written reports and oral presentations that are understandable for various audiences. Communicate data using a variety of products, including infographics and dashboards.
- Maintain relationships with internal and external partners who frequently use and/or provide data.
- Supports effective planning of multi-sector human service initiatives, providing guidance with respect to designing and measuring outcomes, establishing performance indicators, developing evidence-based strategies, creating logic models, supporting the development of work plans, conducting best practice/literature reviews, and developing tools/resources to build planning capacity.
- Support program planning, evaluation and monitoring. Assesses the efficacy of CSWB/human service planning interventions through formative and summative evaluations.
- Completes primary and secondary research on human service issues and designs/facilitates community/stakeholder consultation processes to contribute to the development of CSWB/human service priorities.
- Provides project management support to a wide range of CSWB/human service planning initiatives.
- Performs other duties as assigned.
Skills & Qualifications
- Master’s degree focused on Human Services, Public Health, Social Science, Data Management, or a related discipline.
- Minimum three (3) years of relevant experience with a significant focus on data analysis/research.
- An equivalent combination of education and experience will be considered.
- Strong analytical, research, communication, planning and evaluation, performance management and information management skills.
- Advanced skills in data analysis, expert knowledge in MS Office (specifically Excel and Power Point), and Power BI.
- Proficient in both program and strategic planning methodologies; performance measurement and evaluation; have an ability to design, implement, and analyze results from surveys and other data collection tools; possess strong facilitation and presentation skills; and, be able to translate knowledge to a wide range of audiences.
- Work collaboratively with others and foster a coordinated and integrated approach to the work through strong oral/written communication skills, a high political acuity, and facilitation skills.
- An ability to work independently and as part of multi-stakeholder team.
- Broad knowledge of tools and processes for assessment and business process improvement, and project management skills or training within the human services field.
- An understanding of community safety and well-being planning and knowledge of a wide range of health and human service policy environments and legislation contexts.
Working/ Employment Conditions
Working Condition:
- Occasional travel will be required, incumbent must provide their own transportation.
Employment Conditions:
- Current (obtained within the past six (6) months), original and acceptable Criminal Records Check by the first day of employment.
Important information about your application:
- In accordance with requirements in Ontario Regulation 191/11 – Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require.
- Please submit your application online. We will accommodate individual needs for applicants with disabilities and others who are not able to apply online. If you experience any issues with submitting your application, please contact HR Access at 905-825-6000 extension 7700.
- Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting.
- We encourage applications from all qualified individuals; however, only those under consideration will be contacted.
- Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment.
- If selected for an interview, you will be contacted by email and/or phone. Please ensure the contact information provided on your resume is up to date and that you check your email and voicemail regularly.
Halton Region serves more than 650,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to delivering high quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions. As an employee, you will be part of a progressive, service focused and award winning employer with a diverse and inclusive work environment.
