Intern - Business Transformation
Halton Region is committed to fostering a diverse, inclusive, and equitable workplace that reflects the communities we serve. We value, welcome and respect the unique perspectives and contributions of all individuals. We encourage applications from Indigenous Peoples, Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQ+ community. Accommodations are available at any point upon request for candidates participating in the selection process.
Looking for an exciting job opportunity that will launch your career? Halton Region’s internship program provides a paid one-year professional opportunity that allows you to gain valuable experience and build the skill set you need to build a successful career.
The internship position will be onsite. The opportunity to participate in Halton’s Hybrid work program may be discussed with your supervisor.
Posting ID: 4987
Department: Social & Community Services
Division: Human Srvs Plan&Program Support
Compensation: $58,887 + 3 weeks' paid vacation and partial benefits (health & dental)
Job Type: Intern
Contract Duration: June 8, 2026 to June 4, 2027.
Hours of Work: 35 hours per week
Work Location: Halton Regional Centre - 1151 Bronte Road, Oakville (Social & Community Services)
Employee Group: OCT
Vacancy Status: This posting is for an existing vacancy.
Posting Date: February 11th, 2026
Application Deadline: March 4th, 2026
To be eligible to apply for an intern position, you must meet the following criteria:
- Legally entitled to work in Canada.
- In possession of a Social Insurance Number at time of hire.
- You have graduated or will graduate with a recognized post-secondary degree or diploma, post-graduate certificate or diploma between January 2025 and June 2026.
Job Summary
- Reporting to the Change Management Advisor, the Business Transformation Intern will support business improvement and continued transformation of human services in the Social and Community Services Department to enhance service delivery for residents.
Duties & Responsibilities
- Contribute to business improvement initiatives through active involvement in project planning and execution.
- Manage small-scale projects or project components including coordinating tasks, tracking timelines and providing progress updates.
- Participate and support in business process reviews (e.g. current and future state mapping) to identify opportunities for improvement and support the implementation of process changes.
- Apply problem solving methods (e.g. Lean concepts and tools) to analyze processes, identify issues, and propose solutions.
- Collect and organize data from various sources, maintain data quality, and create simple visualizations to highlight trends.
- Prepare and synthesize materials for meetings such as agendas, templates, action notes, and summaries.
- Develop presentations, briefing notes and project documents for internal and external stakeholders.
- Support with innovation activities, such as idea generation and developing potential solutions.
- Contribute to a culture of positive change and continuous improvement by engaging in learning and participating in improvement activities.
- Perform other duties as assigned.
Skills & Qualifications
Essential
- Undergraduate degree in Business or Public Administration, Planning or Social Sciences or a related field.
- Strong oral and written communication skills, including the ability to prepare clear written documentation.
- Experience and/or demonstrated interest in business transformation, continuous improvement, project management, process mapping, and/or change management (through coursework, projects, or work experience).
- Basic knowledge of project management and change management tools and techniques.
- Strong organizational and time-management skills, with the ability to manage multiple tasks and meet deadlines.
- Proficiency with Microsoft 365 tools (Teams, Outlook, Word, Excel, PowerPoint). Familiarity with Visio or other process mapping tools is an asset.
- Ability to work both independently and collaboratively within a team environment, with a proactive, learning-oriented mindset.
- Interest in public sector or community service environments and improving resident/client experiences.
Preferred
- Experience using basic data analytics tools (e.g., Power BI, Excel advanced functions).
- Experience creating visual diagrams, workflow maps, or customer journey maps.
Working/Employment Conditions
- Travel may be required; incumbent must provide their own transportation.
Important information about your application:
- In accordance with requirements in Ontario Regulation 191/11 – Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require.
- Please submit your application online. We will accommodate individual needs for applicants with disabilities and others who are not able to apply online. If you experience any issues with submitting your application, please contact HR Access at 905-825-6000 extension 7700.
- Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting.
- We encourage applications from all qualified individuals; however, only those under consideration will be contacted.
- Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment.
- If selected for an interview, you will be contacted by email and/or phone. Please ensure the contact information provided on your resume is up to date and that you check your email and voicemail regularly.
Halton Region serves more than 650,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to the delivery of high quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. As an intern at Halton, you will gain professional growth and development working alongside your mentors. You will be part of a progressive, service-focused and award winning employer.
