Program Analyst
Halton Region is committed to fostering a diverse, inclusive, and equitable workplace that reflects the communities we serve. We value, welcome and respect the unique perspectives and contributions of all individuals. We encourage applications from Indigenous Peoples (First Nation, Métis, Inuit), Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQ+ community. Accommodations are available at any point upon request for candidates participating in the selection process.
You make a positive difference in people’s lives because you provide high quality customer centered services. You operate within a highly ethical environment and will be accountable for going the extra mile, listening to your customers, creatively meeting needs and always being respectful to those you serve. As a result, you will be part of a qualified and strategic team recognized widely for caring, excellence, integrity, inclusiveness and flexibility.
As an employer of choice, Halton Region recognizes the many benefits of hybrid work arrangements including flexibility and better work-life balance for our employees. This position is eligible for our Hybrid Work Program.
Posting ID: 4387
Department: Social & Community Services
Division: Employment & Social Services
Pay Range: $85,723 - $107,145
Job Type: Contract > 1 Year
Hours of Work: 35 hours per week
Work Location: Halton Regional Centre - 1151 Bronte Road, Oakville
Employee Group: OCT
Posting Date: July 21, 2025
Application Deadline: August 4, 2025
Please be advised that the results of this competition may be used to fill subsequent vacancies of the same position within the next 18 months.
If this position becomes eligible to be filled permanently, the successful candidate from this competition may be appointed to the role.
Job Summary
The Program Analyst is responsible for providing program support and strategic advice to the Employment and Social Services Division. This includes project management; researching, developing and analyzing innovative and strategic plans/programs to respond to community needs; preparing environmental scans; developing cross-functional linkages to ensure that approaches and programs align with Regional, Departmental and Divisional goals as well as Provincial/Federal funding; and, preparing briefing notes, business cases and Regional Council reports.
Duties & Responsibilities
- Provide expert guidance and leadership in conducting business and program analysis, research, and overall coordination for key projects in consultation with various divisional programs and external community stakeholders.
- Prepare and/or deliver presentations, and author briefing notes or information reports for a wide variety of audiences.
- Develop an informed response to federal/provincial policy initiatives.
- Provide regular reporting on outcomes and trend analysis to inform evidence-based policy / program development and management.
- Conduct environmental and jurisdictional scans to inform service system management.
- Lead and support program planning and evaluation to deliver effective and efficient integrated human services.
- Conceptualize, develop and propose options to improve business processes and program delivery.
- Support data management and analysis to inform human service planning by compiling data from internal and external sources, managing data quality, and presenting data visually to convey results and identify priority issues.
- Work with internal and external stakeholders to support alignment with corporate strategies as well as departmental and divisional priorities.
- Performs other duties as assigned.
Skills & Qualifications
- Undergraduate Degree in Business or Public Administration, Planning or Social Sciences, or a related field. A combination of relevant experience and equivalent education will also be considered.
- Minimum of three (3) to five (5) years related experience, ideally in a municipal or provincial public sector context.
- Knowledge of the Division’s program delivery operations, programs and services, and client/population social issues.
- Broad knowledge of legislation, policy environments and systems issues within the human services sector in order to formulate options, impacts and risks to stakeholders.
- Working knowledge and proficiency of Microsoft Office Suite.
- Proven ability in the areas of business and program analysis, program design, policy, human services planning, project management, data management, analytics and research.
- Exceptional analytical, evaluation and planning skills to conduct program and policy analysis to address complex business issues.
- Demonstrated analytical skills to identify, analyze and synthesize information and data, interpret legislation and policy, and develop recommendations on a wide range of community services and social planning activities.
- Knowledge and experience applying project management and change management methodologies.
- Excellent interpersonal, communication, negotiation, and collaboration skills to communicate specialized information to a wide range of audiences, as well as to lead and direct work groups and interdisciplinary teams.
- Innovative thinking skills with the agility to adapt to changing environments, working both independently and in a team environment.
- Political acuity in working with internal and external stakeholders.
- Project Management Professional (PMP) designation would be an asset.
Working/ Employment Conditions
Working Conditions
- This position may require travel across various locations within Halton Region. The successful candidate must have access to reliable transportation.
Employment Conditions
- Current (obtained within the past six (6) months), original and acceptable Criminal Records Check, by the first day of employment.
Important information about your application:
- In accordance with requirements in Ontario Regulation 191/11 – Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require.
- Please submit your application online. We will accommodate individual needs for applicants with disabilities and others who are not able to apply online. If you experience any issues with submitting your application, please contact HR Access at 905-825-6000 extension 7700.
- Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting.
- We encourage applications from all qualified individuals; however, only those under consideration will be contacted.
- Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment.
- If selected for an interview, you will be contacted by email and/or phone. Please ensure the contact information provided on your resume is up to date and that you check your email and voicemail regularly.
Halton Region serves more than 650,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to delivering high quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions. As an employee, you will be part of a progressive, service focused and award winning employer with a diverse and inclusive work environment.
