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Project Manager II - Business Solutions

At Halton Region, we treat everyone with respect, honesty, fairness and trust. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. Halton Region is committed to providing accommodation to individuals with disabilities throughout the recruitment process. 

 

Halton Region’s goal is to become a Digital First organization that is committed to delivering high-quality services in the digital age. Our Digital Mission is to offer 125 of our most used customer-facing services and the top 50 internal processes and staff experiences as complete digital services by 2025.  

 

Through collaboration, innovation, digital and information decision-making models, accountability, and partnerships, Halton Region aims to build a strong Digital Culture. The Region aims to invest in education, and training, celebrate and showcase successes and build a community of practice that will share knowledge and tap into individual skills.   

 

There is no better time to join Halton Region as we transform our conventions and practices to better serve our community and employees.  

 

As an employer of choice, Halton Region recognizes the many benefits of hybrid work arrangements including flexibility and better work-life balance for our employees. This position is eligible for our Hybrid Work Program.

 

Posting ID: 3690
Department: Digital & Information Services
Division: Business Solutions & Process Transformation
Pay Range: $85,787 - $114,364
Job Type: Contract > 1 Year

Contract Duration: 12 months
Hours of Work: 35 hours per week
Work Location: 1151 Bronte Road, Oakville, Ontario 
Employee Group: OCT
Posting Date: December 11, 2024 
Application Deadline: January 3, 2025 
 

 

Job Summary

Are you passionate about leading change and ready to make a difference? Halton Region is seeking an enthusiastic Project Manager to help deliver innovative solutions with an exceptional customer experience.  Customer service is our priority and we are enhancing user experience across all service delivery programs.

 

Reporting to the Manager of Product and Project Management, you’ll be part of a team that is charged with enhancing and modernizing Halton Region’s approach in delivering services to residents, business and staff, and responsible for inspiring change to help deliver on the Region’s Digital Strategy and Strategic Action Plan.

Duties & Responsibilities

  • Maintain the organization’s effectiveness and efficiency by delivering, and supporting Halton Region’s Digital Strategy and Strategic Action Plan
  • Manage the successful delivery of multiple projects; on time, on budget and in scope, as assigned
  • Bring new ideas and innovation to projects to support best practices in customer centric user experience
  • Develop detailed project management documentation such as Project Charters, Process Flow Diagrams, Use Case Diagrams, Project Management Plans (including subsidiary plans)
  • Lead multi-disciplinary project teams consisting of subject matter experts from other departments, staff from Regional partner organizations, externally contracted consultants and vendor representatives
  • Organize and conduct meetings with key stakeholders (project team, Steering Committee, technical resources, etc.) to review progress in the delivery of projects;
  • Document, report and escalate variances to plan and suggests a course of action as required, including working with the team to identify, anticipate and manage project issues and risks, escalating risk/issues that are unresolved to management
  • Responsible for procurement activities including completing the various documents (RFP, RFQ, and SOW), evaluation and award
  • Manage contracts with external vendors or consultants including execution and effective management and control throughout the project life cycle
  • Other duties as assigned

Skills & Qualifications

Essential 

  • Computer science or business administration degree or diploma from a recognized College or University, or equivalent
  • Minimum two (2) years’ experience managing the delivery of projects
  • Work effectively as part of a team as well as independently
  • Excellent oral and written communication skills
  • Customer Service oriented and ability to exercise patience, tact, diplomacy and discretion
  • Strong working knowledge of scheduling and project management tools/experience including Microsoft Office Suite (Office 365)
  • Demonstrated ability to work effectively in a collaborative team environment
  • Proven ability to manage multiple projects within strict budget and timeline constraints
  • Proven ability to respond to frequently changing priorities

 

Preferred

  • Project Management Professional (PMP) or Certified Associate in Project Management (CAPM)
  • IASSC Lean Six Sigma certification, or equivalent
  • Working knowledge of ERP and CRM software/systems
  • Familiar with Software Development Life Cycle (SDLC) process including planning for all phases from define requirements, design, build/develop, test management, Release/Production
  • Experience with purchased software and software development projects
  • Experience in municipal government

Important information about your application:

  • In accordance with requirements in Ontario Regulation 191/11 – Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process.  If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require.  
  • Please submit your application online. We will accommodate individual needs for applicants with disabilities and others who are not able to apply online. If you experience any issues with submitting your application, please contact HR Access at 905-825-6000 extension 7700.   
  • Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting.
  • We encourage applications from all qualified individuals; however, only those under consideration will be contacted.
  • Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment.
  • If selected for an interview, you will be contacted by email and/or phone. Please ensure the contact information provided on your resume is up to date and that you check your email and voicemail regularly.

 

Halton Region serves more than 624,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to delivering high-quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions. As an employee, you will be part of a progressive, service-focused, and award-winning employer with a diverse and inclusive work environment.

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