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Co-op Student - Service Desk 1

Looking for an exciting job opportunity that will launch your career? Halton Region’s co-op program provides a paid professional opportunity that allows you to gain valuable experience and develop the skill set you need to build a successful career.

 

We engage great people who contribute to meaningful work that makes a positive difference in our community. As a co-op at Halton, you will gain professional growth and development working alongside your mentors. You will be part of a progressive, service-focused and award winning employer.

 

Posting ID: 4591 
Department: Digital & Information Services 
Division: Digital Workplace & Technology 
Pay Range: $20.11 - $23.28
Job Type: Contract < 1 Year 
Contract Duration: up to 4 months  
Hours of Work: 35 hours per week
Work Location: Halton Regional Centre - 1151 Bronte Road, Oakville
Employee Group: OCT 
Posting Date: October 24, 2025
Application Deadline: November 3, 2025

 

To be eligible to apply for a co-op student position, you must meet the following criteria:

  • Legally entitled to work in Canada as a student.
  • In possession of a Social Insurance Number (card) at time of hire.
  • Currently enrolled in a post-secondary educational institution on a full-time basis and returning to school upon completion of the co-op work term(s).

 

This position will require the successful incumbent to provide proof of co-op eligibility, a transcript and letter/tax credit form(s) from their school’s co-op department.

 

Job Summary

Reporting to the Supervisor - Service Desk, this position will be responsible for providing technical support to all clients across many regional facilities. This positon is onsite and provides support assistance for software and hardware problems. Logs, monitors, resolves and escalates calls using the Service Desk software application.

Duties & Responsibilities

  • Provides on-site, in-person technical support to all clients throughout many Regional offices.
  • Provides first level support for all hardware and software problems via phone, email, and in-person.
  • Works on-site/in-person daily to troubleshoot and repair computer hardware, printers and peripherals.
  • Supports all mobile hardware, iPad’s cell phone, software, and associated wireless infrastructure including Citrix and VPN.
  • Sets up, configures, installs software on and tests new and reallocated computers.
  • Performs hardware moves and roll-outs, ensuring that proper inventory control procedures are followed.
  • Logs, monitors, resolves and escalates calls using the Service Desk software application (HEAT).
  • Maintains network accounts and Exchange accounts using Active Directory and Exchange.
  • Provides expertise in the Microsoft Office 2016, Office 365, Zoom and Teams.
  • Performs other duties as assigned.
     

Skills & Qualifications

Essential

  • Registration in a Computer Science, or Technology related program at an accredited university or college.
  • In-depth working knowledge of Microsoft Office 2016 and O365 Suite.

 

Preferred

  • Knowledge of Microsoft SCCM, Active Directory, and Microsoft Exchange.
  • Knowledge of Computer and mobile hardware devices and wireless technologies. 
     

Working/ Employment Conditions

Working Conditions

  • Flexibility in working hours will be required.
  • Must be able to perform all the necessary physical tasks associated with the position.

Important information about your application:

  •  In accordance with requirements in Ontario Regulation 191/11 – Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process.  If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require.  
  •  Please submit your application online. We will accommodate individual needs for applicants with disabilities and others who are not able to apply online. If you experience any issues with submitting your application, please contact HR Access at 905-825-6000 extension 7700.   
  •  Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting.
  •  We encourage applications from all qualified individuals; however, only those under consideration will be contacted.
  •  Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment.
  •  If selected for an interview, you will be contacted by email and/or phone. Please ensure the contact information provided on your resume is up to date and that you check your email and voicemail regularly.


Halton Region serves more than 624,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to delivering high quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community.
 

Apply now »